Jimmy John's

Reviews about Jimmy John's

• 3 / 5

  By David B
  Fast delivery & quality ingredients but....the size of the sandwich I got when I ordered the "8 sub from the Riverdale location was considerably smaller than the sub I get from another location on an almost daily basis. Just say'in!
  August 21, 2016
• 4 / 5

  By Marcus Morgan
  Friendly and very helpful staff! And the Sandwiches are so tasty!
  June 04, 2016
• 1 / 5

  By Kevin Doolan
  Customer Service sucks!!! I placed an order on 5/18 and received my sandwich within a reasonable time and the a week later noticed on my bank statement I had a second charge for $7.02. I called and spoke to the "GM" and she researched my problem and she said "Yes, well we have an order for $11.50 on 5/18, but no record of a 7.02 charge". I said, well this is why I am calling, because I have proof that I was charged a second time. She said she would have to ask her regional manager on what to do about it. 3 weeks later no phone call and I have called 3 more times and spoke to another manager and he just kept saying "sorry" this should have been taken care of by the GM, and he didn't know why it wasn't. Once again, he said he would check with his regional manager and get back to me. Of course. NO PHONE CALL. I love Jimmy John's but after this, I will not order from them again.
  May 29, 2016